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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Excelent service from Payplan

5
Thank you payplan for the excellent support you give to your clients and for taking time to listen and deal proffessionaly with your clients Reviewed on: 14th June 2023

I could not have done it without Payplan

5
I have been with Payplan since 2013 originally I had 6 creditors and I owed over £20 000. With their great help and support I'm not getting nasty letters. I have one monthly payment which is devided to all credit which I can afford to pay. Ok it might take me bit longer to pay back, at least this way I don't have to worry. I wasn't suitable for IVA or go bancropt and I'm glad, ok my credit is not great but also it's not the worst iether as long as you communicate with Payplan about any changes of your circumstances and that is illes which is long term or loosing your job or in my I had a baby two years ago. Now I have 4 creditors remaining and I am hoping to pay off couple which will bring my owing under £10 000. I'm getting there slowly so Thank you Payplan. Reviewed on: 14th June 2023

Heaven Sent

5
I was very grateful someone recommended me to contact Debt Solutions via Payplan. I have been using PayPlan since 2015 for my huge debts and PayPlan helped me deal with my great problem. Since then my life is easier. Very handy and straightforward .I have always experienced very smooth transactions. My life wouldn’t be the same without PayPlan Reviewed on: 13th June 2023

My Lifesaver

5
I can’t praise them enough for all the help I have had from all of their agents that I have dealt with . So kind and considerate.and definitely understanding of how upset I was in the beginning . My debt is almost paid after 4/5 years with them..I thank all of them very much.. Reviewed on: 13th June 2023

Amazing support and customer service

5
The payplan process was straightforward and they explain the various debt management options to you. They are easy to contact with any questions. Their website makes it easy to check on or update your payments budgets and balances. Ultimately they give great support at a time when things can seem like there is no answer they will help you get back on track and manage your debt, taking away some of the unknown and stresses around this type of situation. Reviewed on: 13th June 2023

Extremely supportive!!

5
Payplan has been fantastic over the years & always maintains to be a good quality service & helpful support. Thank you Reviewed on: 13th June 2023

Life made so much easier

5
Amazing turn around for helping me managing my finances with getting into debt and being able to live life and sort out my debts so easy with payplan Reviewed on: 13th June 2023

Sink or Swim!

5
I’m my world of trying my best to keep my head above water & almost drowning in the process of surviving everything that life was throwing at me from bringing up my two daughters on my own, juggling caring for my elderly ( difficult ) mother & my disabled nephew - to losing all three of my siblings and my hilarious wonderful dad, I needed a lifeline to help with my financial worries- PayPlan were there with the rubber ring! Thank you for being there and keeping me sane! xx Reviewed on: 13th June 2023

Peace of Mind

5
It was the best decision I have made to get PayPlan to help me to become debt free I will highly recommend them My Peace of Mind has been restored as a result of this experience Reviewed on: 13th June 2023

Understand the trouble with dealing with debt

5
Compassion empathy knowledge understanding and much more Reviewed on: 13th June 2023

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