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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

The best team of this company can helping you with everything problems about your payments

5
Because was covid and very dificult to go and to keeping my job, I was force to move în different part of UK to starting from biggining again to working to pay my 2 loans but my Lucky because I found this company PAYPLAN . Reviewed on: 13th August 2022

Always helpful, kind and understanding

5
I have always had a good experience when dealing with any member of the PayPlan family. Reviewed on: 13th August 2022

Freedom at last

5
Been amazing give me so much space to do the things I want and still pay my bills thanks. Reviewed on: 13th August 2022

Brilliant company

5
Felt overwhelmed until I got in touch with paypal and they helped me so much Reviewed on: 13th August 2022

Helpful, non judgemental

5
Always helpful, well informed and understanding. If the don’t know the answer the find the answer and get back to you. So helpful to talk to actual people Reviewed on: 12th August 2022

Thank you

5
They take time and help you in anyway possible. Very understanding indeed. Reviewed on: 12th August 2022

Surprised at everything

5
As my title suggests I was surprised at every step. Being a man and the man of the house debt hit me like a kick in the teeth which I struggled with for years. I finally but the bullet and contacted Payplan and it was from start to now brilliant, my mind at ease my temper in check finances getting better with every day. No pushy people no constant calls and pressure. Always willing to help and go the extra mile take on forgotten debts. I owe them more than just my state of mind and financial situation so if you ever need help but are stubborn like me. Pls bite the bullet make that call and start your life right. Reviewed on: 12th August 2022

Complete peace of mind

5
PayPlan have been amazing, friendly and courteous, finally helping me get my finances back on track with no judgement, and never made to feel like I was asking stupid questions during the process. Reviewed on: 12th August 2022

Really helped me to budget, reduce stress and feel like I could live again.

5
From start to finish, they were helpful, patient, non-judgemental and helped me organise my debt and provide a light at the end of a very long tunnel. Because of this I feel like I don't have to constantly live in fear of what could happen becuase they helped me put a plan in place. Although.. E-on refuse to deal with them on my behalf which makes a budget difficult. Reviewed on: 12th August 2022

Calm controlled excellent service

5
They are always available and on your side. Superb service and wonderfully unflappable Reviewed on: 12th August 2022

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