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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

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PayPlan Debt solutions reviews (22303)

Excellent service

5
Excellent service provided by helpful and friendly people, they go above and beyond to make your debt solution an easy and relaxing experience aswell as being very helpful towards any queries you may have and are always very polite when ever your speaking with them, I can thank them enough for easing the stress of debt repayments and handling everything on my behalf Reviewed on: 21st July 2022
Allan Elliott's avatar
Allan Elliott

A really great way to help with debts

5
I went to Payplan as I was referred by Citizens Advice in Cramlington Northumberland after asking them for help. I was given one other that wasn't able to help... Glad I went with Payplan as it's sorted my debt problem for me. Thank you very kindly for all your help and advice. Highly recommended!!! Reviewed on: 21st July 2022
Alan Routledge's avatar
Alan Routledge

Excellent

5
Excellent customer service. Very helpful in making sure I’m happy with my plan and very quick and clear in answering any questions. Reviewed on: 21st July 2022
Lauren Mercer's avatar
Lauren Mercer

very caring

5
Very professional and very caring organization whose workers really seem to care about the people they are trying to help. Friendly and always there for you at the end of a telephone. Reviewed on: 21st July 2022
Diane Greenwood's avatar
Diane Greenwood

Problem free

5
They sorted out me out ,no problems no hassle ,no embarrassment when discussing my financial problems, put at easy and found a solution to my problem that suited me. Good friendly professional advise and help when needed Reviewed on: 21st July 2022
Paul Sawyer's avatar
Paul Sawyer

Very helpful

5
PayPlan are brilliant with excellent customer service staff. I’ve been on my plan for nearly 3 years now and it’s the best thing I ever did. They take care of everything for you which makes it hassle free. PayPlan have and still do help me so much and in 2 years I will be debt free! The online portal is fab also, being able to see everything related to your plan and easy to navigate around. Reviewed on: 21st July 2022
Jrh's avatar
Jrh

Real Help From Real People

5
I was at my wits end,I had separated from my partner a good few years and was left with all of the dept ,I had already been in a debt plan for over 4 years and thought I was near completing it. Little did I know that only a small percentage of what I had been paying monthly had been paid towards the debt and that basically I hadn't even touched completion. I had seen an advert on TV for the government payplan and called them straight away explaining my situation, they were sympathetic and listened and most of all helped me through everything, it was all explained to me properly and told me what to do and send. Each year they went through my financial statement with me and if I had any changes or needed help they were at the end of the phone. I can't thank them enough. I am due to be debt free by end of October and couldn't have got there without the people a Payplan. They helped me get my life back ,thankyou soo much . Reviewed on: 21st July 2022
C Lynn Burgess's avatar
C Lynn Burgess

Pay plan have help me sort out my life!

5
Pay plan have really helped me sort out my life, finding the best solution to my debt and start to pay it back but still live my life! Everyone I spoke to was very understanding and professional. I would definitely recommend them. Reviewed on: 21st July 2022
Wendy Kane's avatar
Wendy Kane

Caring and professional

5
I have nothing but praise for Pay plan personnel for supporting me through an extremely devastating time of my life. The staff are patient, caring and true professionals. Nothing is too much trouble and they have given me nothing but 100% support. Reviewed on: 21st July 2022
Karen's avatar
Karen

Very helpful

4
Payplan helped me a lot with a plan that suited me.very friendly and dont judge you . Reviewed on: 21st July 2022
Sharon parkins's avatar
Sharon parkins

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