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Paysend reviews

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Rated Poor 2.04/5

Paysend reviews

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Unverified business
Last reviewed within 7 days

Review summary

People rate this company as Poor based on 28 product reviews

Average score of 2.04/5
5 star
21%
4 star
0%
3 star
0%
2 star
0%
1 star
79%
Reviews for Paysend have trended negatively over the past 90 days

Latest positive rating

5/5

I use Paysend for so many years.

I use Paysend for so many years. I send money to the Philippines, and I never have an issue with them. Yah man happy days

{"display":"Carlos A","full_name":"Carlos A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Money Transfer
Carlos A 26th December 2025

Latest negative rating

1/5

Transfers is taking a long time.

Transfers is taking a long time. Have many problems and issues lately. Apparently they can't contact the recipient's provider and that's it. Customers are just... Transfers is taking a long time. Have many problems and issues lately. Apparently they can't contact the recipient's provider and that's it. Customers are just left wondering when can the money be received by the recipient. Not very helpful at all. Try and avoid using paysend from now on. Read more Read less

{"display":"Amz h","full_name":"Amz h","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1316997.png"}}'s avatar
Money Transfer
Amz h 28th December 2025

About Paysend

Founded in 2015 and based in London, Paysend claim to offer a simple and low-cost money transfer system. We collect Paysend reviews to help you to learn more about how this platform that is helping to change how funds are sent across different countries. If you have used this service before, make sure you leave a Smart Money People review below, and help others thinking of using Paysend!

Paysend at a glance

Reviews for Paysend

Showing 11 of 28 company reviews Last reviewed within 7 days

Transfers is taking a long time.

Money Transfer 28th December 2025

Transfers is taking a long time. Have many problems and issues lately. Apparently they can't contact the recipient's provider and that's it. Customers are just... Transfers is taking a long time. Have many problems and issues lately. Apparently they can't contact the recipient's provider and that's it. Customers are just left wondering when can the money be received by the recipient. Not very helpful at all. Try and avoid using paysend from now on. Read more Read less

Rated Terrible 1/5
Read more product reviews

I use Paysend for so many years.

Money Transfer 26th December 2025

I use Paysend for so many years. I send money to the Philippines, and I never have an issue with them. Yah man happy days

Rated Excellent 5/5
Read more product reviews
  • 1/5

    They’ve stolen £7,000.

    They’ve stolen £7,000. And dest

    {"display":"Daniel Collyer","full_name":"Daniel Collyer","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1316102.png"}}'s avatar
    Money Transfer
    Daniel Collyer 27th November 2025
  • 5/5

    Highly recommended service

    I’ve used Paysend several times to send money from Europe to my friends in Ukraine. The app has a clean, simple design and is really... I’ve used Paysend several times to send money from Europe to my friends in Ukraine. The app has a clean, simple design and is really easy to use. Transfers are fast, and when sending directly to a card, the money usually arrives within minutes. Great service overall! Read more Read less

    {"display":"Graham","full_name":"Graham","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Money Transfer
    Graham 7th October 2025
  • 1/5

    They scammed me with 16$. - Don't trust them !!!

    They scammed me with 16$. I have sent them , the receiver didn't receive them. And also huge taxes, but the main problem was the... They scammed me with 16$. I have sent them , the receiver didn't receive them. And also huge taxes, but the main problem was the receiving person didn't got the money. I contacted the support and they told me they can't return my money - it's a total and pure scam . DO NOT TRUST THEM !! You have been warned Read more Read less

    {"display":"BS","full_name":"BS","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Money Transfer
    BS 2nd February 2025
  • 1/5

    I don't recommend Paysend

    A few days ago, I created an account with this company to send money to my daughter, she urgently needed some money. The first test... A few days ago, I created an account with this company to send money to my daughter, she urgently needed some money. The first test payment went quickly, and the next day I sent the required amount in full, but they cancelled my payment. I wrote to support, asking what was the matter? They answered that they did not want to see me as their client. I corresponded with their support for a long time, explaining my situation, but each time I received the same answer. They do not want to see me as their client. At the same time, I did not receive any explanation. This is very strange! As a result, I lost time and was not able to send money to my daughter on time. I do not recommend using the services of Paysend Read more Read less

    {"display":"Olga","full_name":"Olga","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Money Transfer
    Olga 11th October 2024
  • 1/5

    No support when money don't reach the receiver.

    No support when money don't reach the receiver. Tried to get help for 2 weeks. I guess my $1200 is lost. Only generic answers on... No support when money don't reach the receiver. Tried to get help for 2 weeks. I guess my $1200 is lost. Only generic answers on mails, no response to the actual question.. why do they (paysend) not returning my money? Read more Read less

    {"display":"Mathias K","full_name":"Mathias K","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1057011.png"}}'s avatar
    Money Transfer
    Mathias K 6th September 2024
  • 1/5

    Horrible service!

    Horrible service! Many years I used it...but today! Paysend already has all my docs, ID and other, but when I made transfer today, it blocked... Horrible service! Many years I used it...but today! Paysend already has all my docs, ID and other, but when I made transfer today, it blocked my money and started asked to sent ID and help not answering long time! I sent money from my UAE account (work there) to my Ukrainian account, now I'm here in vacation. Many times I did it, but now they blocked and AFTER 3 DAYS THEY WILL RETURN MONEY to UAE account! OMG, people, I'm in Ukraine, my family needs money now! You are so horrible today!!! Read more Read less

    {"display":"Olga R","full_name":"Olga R","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1048754.png"}}'s avatar
    Money Transfer
    Olga R 31st July 2024
  • 1/5

    Money fails to arrive I made a transfer it is now 4...

    Money fails to arrive I made a transfer it is now 4 days there is no way to call just email and they said it... Money fails to arrive I made a transfer it is now 4 days there is no way to call just email and they said it was my bank then accept it is an error now they give me the run around and say wait I don’t trust them I said cancel and give me my money back they won’t listen Read more Read less

    {"display":"Daniel C","full_name":"Daniel C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Money Transfer
    Daniel C 19th April 2024
  • 5/5

    Revolut and PaySend

    Revolut and PaySend are good to transfer money

  • 1/5

    Paysend money transfers suck big time!

    I tried Paysend today. My money transfer was not available in El Salvador. Their customer service us horrible. It looks like they use they use... I tried Paysend today. My money transfer was not available in El Salvador. Their customer service us horrible. It looks like they use they use AI for all customers complaints. I'm concerned that I may not even get my $20 back at all. I feel strongly that they are a scam.outfit from the UK. You have been warned! Stay away from them! Read more Read less

    {"display":"Mario E","full_name":"Mario E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Money Transfer
    Mario E 10th January 2024

    Products from Paysend

    Showing all products offered by Paysend

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