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Petgevity: Pet Insurance reviews

4.58
Based on 271 reviews, last reviewed 27th Mar 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
3%

Latest highest rating:

4

My renewal quote was quite high, but after speaking... My renewal quote was quite high, but after speaking to someone at petsure they brought it down to almost what it was the previous year. Reviewed on: 4th September 2024
Charlotte V's avatar
Charlotte V

Latest lowest rating:

1

Will do anything not to pay your claim. Will do anything not to pay your claim. Ignored advice from 2 vets saying illness was mot pre existing and refused to pay out. STAY CLEAR.. Very poor ... Read more Reviewed on: 27th March 2025
Gary M's avatar
Gary M

About this product

Finding the right pet insurance policy can be difficult with so many providers on the market. At Smart Money People, we want to make this process easier for you. We collect Petgevity pet insurance reviews to give you valuable insight into the provider.

Petgevity offers insurance policies for cats and dogs. There are specialist policies available for elderly pets, kittens, puppies and pets with pre-existing conditions. Petgevity has a multi-pet policy for pet owners that have multiple animals to insure.

If you’re considering Petgevity as your next pet insurance provider, check out our reviews. Learn what animals policyholders have insured with Petgevity and which policy they opted for. Find out how satisfied customers have been with their policies and whether they would recommend the provider. Learn more about Petgevity customer service and claims process. All of this and more can be found in our Petgevity pet insurance reviews.

Have you ever had a pet insurance policy with Petgevity? Share your honest experience with our Smart Money People community. Why did you choose Petgevity, and has the provider lived up to your expectations? Have you found the policy to cover all of your pet's needs? Have you had any experience with the customer service team or claims process? Would you renew your policy with Petgevity? Whether good or bad, write a Petgevity pet insurance review today. Together, we can help people like you make better financial decisions.

Reviews prior to 15th March 2025 were for this business under its former name.

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Petgevity Pet Insurance reviews (271)

Existing conditions

5
They will cover many existing medical conditions and if not at taking out the policy will consider if no issues after 2 years. Reviewed on: 12th October 2022

Unreal

5
I’ve used a few insurance companies, petsure have offered the best prices, benefits for being with them all while providing amazing cover for my puppy into him being an adult dog, taking a lot of the worry away from possible vet fees. They’ve been amazing. Reviewed on: 12th October 2022

Purrr-fect!

5
Had a great experience with Petsure, exactly what I wanted at a great price and super customer service. Reviewed on: 12th October 2022

Great

4
Had some issues but the team offered me great support and all was well in the end. Thank you. Reviewed on: 12th October 2022

excellent company

5
staff so friendly and helpful hats off to them i cannot fault them Reviewed on: 12th October 2022

Friendly and helpful

5
Polite and willing to listen about your dog, to find the best quote for you Reviewed on: 12th October 2022

Suppotive and Modern Company

5
We were looking for an insurer for our cat with a pre existing condition and they were great. Very detailed quote request which is understandable in these circumstances. Fair price for their service as well. Their web surface is easy to use, everything is there what you would need. Reviewed on: 12th October 2022

Fantastic

5
PetSure have always been so helpful with me. My little dog has had to have a couple of emergency surgeries and they have always been so patient with me when I have spoken to them in a distressed state. I can't thank them enough for making a such a worrying time for a pet owner just that little bit easier. Reviewed on: 12th October 2022

Great customer service

5
I needed some advice regarding my cat and a vet quickly called back with great advice. Reviewed on: 12th October 2022

Petsure makes my pet surely safe and I'm excited

5
Petsure is a great insurance firm with amazing customer service, I had a very cool experience buying policy cover for my poodle Nicki with medical condition. I've informed family and friends of this pet-friendly company, I'm excited. Reviewed on: 10th October 2022

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