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Petgevity: Pet Insurance reviews

4.44
Based on 274 reviews, last reviewed 26th Nov 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
4%
See only 3 star reviews
1%
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1%
See only 1 star reviews
4%

Latest highest rating:

5

Fantastic pet insurer My dog was seriously unwell meaning I incurred nearly £2,000 of vet fees. PetGevity provided great communication on the status of my claim and it was ... Read more Reviewed on: 26th November 2025
Katy K's avatar
Katy K

Latest lowest rating:

1

I will be cancelling policy, my experience of dealin... I will be cancelling policy, my experience of dealing with a claim is they will wriggle out of paying any way possible Reviewed on: 22nd September 2025
Steve t's avatar
Steve t

About this product

Finding the right pet insurance policy can be difficult with so many providers on the market. At Smart Money People, we want to make this process easier for you. We collect Petgevity pet insurance reviews to give you valuable insight into the provider.

Petgevity offers insurance policies for cats and dogs. There are specialist policies available for elderly pets, kittens, puppies and pets with pre-existing conditions. Petgevity has a multi-pet policy for pet owners that have multiple animals to insure.

If you’re considering Petgevity as your next pet insurance provider, check out our reviews. Learn what animals policyholders have insured with Petgevity and which policy they opted for. Find out how satisfied customers have been with their policies and whether they would recommend the provider. Learn more about Petgevity customer service and claims process. All of this and more can be found in our Petgevity pet insurance reviews.

Have you ever had a pet insurance policy with Petgevity? Share your honest experience with our Smart Money People community. Why did you choose Petgevity, and has the provider lived up to your expectations? Have you found the policy to cover all of your pet's needs? Have you had any experience with the customer service team or claims process? Would you renew your policy with Petgevity? Whether good or bad, write a Petgevity pet insurance review today. Together, we can help people like you make better financial decisions.

Reviews prior to 15th March 2025 were for this business under its former name.

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Petgevity Pet Insurance reviews (274)

Changed to Petsure because previous insurer had to many exclusions

5
Our vet recommended we look around for alternative pet insurance due to excessive exclusions on our 6month old puppy. I called and the lady I spoke to was very helpful and following discussion about our puppy's medical history he no longer has any exclusions on his policy. Reviewed on: 12th October 2022

AMAZE

5
Very low price and a lot is covered in the insurance. Reviewed on: 12th October 2022

Helpful, reliable when needed

5
We used Petsure for our puppy we bought in Feb 2022 and shortly after, our puppy needed treatment for a gastro problem. We were unsure on the process, having only recently taken out the insurance and having never claimed before with previous pets. Petsure were so helpful, explained everything we needed to do on the phone and we were able to complete the forms for claims online. They sorted everything from sending this to our vet and the process was completely stress free! Thank you petsure! Reviewed on: 12th October 2022

Existing conditions

5
They will cover many existing medical conditions and if not at taking out the policy will consider if no issues after 2 years. Reviewed on: 12th October 2022

Unreal

5
I’ve used a few insurance companies, petsure have offered the best prices, benefits for being with them all while providing amazing cover for my puppy into him being an adult dog, taking a lot of the worry away from possible vet fees. They’ve been amazing. Reviewed on: 12th October 2022

Purrr-fect!

5
Had a great experience with Petsure, exactly what I wanted at a great price and super customer service. Reviewed on: 12th October 2022

Great

4
Had some issues but the team offered me great support and all was well in the end. Thank you. Reviewed on: 12th October 2022

excellent company

5
staff so friendly and helpful hats off to them i cannot fault them Reviewed on: 12th October 2022

Friendly and helpful

5
Polite and willing to listen about your dog, to find the best quote for you Reviewed on: 12th October 2022

Suppotive and Modern Company

5
We were looking for an insurer for our cat with a pre existing condition and they were great. Very detailed quote request which is understandable in these circumstances. Fair price for their service as well. Their web surface is easy to use, everything is there what you would need. Reviewed on: 12th October 2022

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