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Petgevity: Pet Insurance reviews

4.44
Based on 274 reviews, last reviewed 26th Nov 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
4%
See only 3 star reviews
1%
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1%
See only 1 star reviews
4%

Latest highest rating:

5

Fantastic pet insurer My dog was seriously unwell meaning I incurred nearly £2,000 of vet fees. PetGevity provided great communication on the status of my claim and it was ... Read more Reviewed on: 26th November 2025
Katy K's avatar
Katy K

Latest lowest rating:

1

I will be cancelling policy, my experience of dealin... I will be cancelling policy, my experience of dealing with a claim is they will wriggle out of paying any way possible Reviewed on: 22nd September 2025
Steve t's avatar
Steve t

About this product

Finding the right pet insurance policy can be difficult with so many providers on the market. At Smart Money People, we want to make this process easier for you. We collect Petgevity pet insurance reviews to give you valuable insight into the provider.

Petgevity offers insurance policies for cats and dogs. There are specialist policies available for elderly pets, kittens, puppies and pets with pre-existing conditions. Petgevity has a multi-pet policy for pet owners that have multiple animals to insure.

If you’re considering Petgevity as your next pet insurance provider, check out our reviews. Learn what animals policyholders have insured with Petgevity and which policy they opted for. Find out how satisfied customers have been with their policies and whether they would recommend the provider. Learn more about Petgevity customer service and claims process. All of this and more can be found in our Petgevity pet insurance reviews.

Have you ever had a pet insurance policy with Petgevity? Share your honest experience with our Smart Money People community. Why did you choose Petgevity, and has the provider lived up to your expectations? Have you found the policy to cover all of your pet's needs? Have you had any experience with the customer service team or claims process? Would you renew your policy with Petgevity? Whether good or bad, write a Petgevity pet insurance review today. Together, we can help people like you make better financial decisions.

Reviews prior to 15th March 2025 were for this business under its former name.

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Petgevity Pet Insurance reviews (274)

Understanding

5
Very easy to deal with when I had to claim Reviewed on: 12th October 2022

Kindly people that have a genuine love & concern for the welfare of Pets.

5
I was given a no rush experience, as to choosing the right policy for my cat, that got him the right cover, that gave me peace of mind, & a sense of security for his well being, and future, Petsure are genuine pet carer's. Reviewed on: 12th October 2022

Great package

5
We recently joined Petsure due to the policy's comprehensive coverage at a competative price. Reviewed on: 12th October 2022

Fantastic customer support

5
I had to make a claim it was a complicated claim as my dog had a previous medical condition however once the claim was in I was kept upto date every step of the way with my dogs claim but money was dealt directly between petsure & Vets. Reviewed on: 12th October 2022

Great insurance

5
Although I’ve not luckily had to claim for Bella Petsure provides cover for different needs including dental treatment which many insurances don’t provide. English call centre which is not the case for Petplan. Reviewed on: 12th October 2022

Excellent service

5
Our Cavalier King Charles Tia at to have two teeth removed. We phoned Petsure The staff at Petsure was very friendly and sympathetic and helpful. Claim form received quickly, Tia had her operation which went well and received the money into my account straight away , no fuss no questions just straightforward transaction which was much appreciated. Will definitely recommend Petsure Insurance to friends and family and anyone Who ask me. Reviewed on: 12th October 2022

First Time Pet Insurance

5
It’s the first time I’ve taken out pet insurance for a dog. The set up was simple the way you can tailor it to suit my pup and my financial circumstances. Follow up emails from their customer services to welcome me was also a nice touch Reviewed on: 12th October 2022

Helpful for Pre-Existing Conditions

5
Went with Petsure as previous insurance wouldn't cover my dog anymore after having an accident and fracturing his elbow, petsure have covered my dog for this and I get plenty other benefits with my cover at a reasonable price. Reviewed on: 12th October 2022

Perfect Petsure

5
All round great reassurance insurance & it’s number 1 on my list for the award. Reviewed on: 12th October 2022

Great insurance for your pets

5
Excellent company - easy to sign up and include pre-existing conditions. The claim process is simple and quick. Very good value for money - can highly recommend Reviewed on: 12th October 2022

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