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Petgevity: Pet Insurance reviews

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4.58
Based on 271 reviews, last reviewed 27th Mar 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
3%

Latest highest rating:

4

My renewal quote was quite high, but after speaking... My renewal quote was quite high, but after speaking to someone at petsure they brought it down to almost what it was the previous year. Reviewed on: 4th September 2024
Charlotte V's avatar
Charlotte V

Latest lowest rating:

1

Will do anything not to pay your claim. Will do anything not to pay your claim. Ignored advice from 2 vets saying illness was mot pre existing and refused to pay out. STAY CLEAR.. Very poor ... Read more Reviewed on: 27th March 2025
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Gary M
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About this product

Finding the right pet insurance policy can be difficult with so many providers on the market. At Smart Money People, we want to make this process easier for you. We collect Petgevity pet insurance reviews to give you valuable insight into the provider.

Petgevity offers insurance policies for cats and dogs. There are specialist policies available for elderly pets, kittens, puppies and pets with pre-existing conditions. Petgevity has a multi-pet policy for pet owners that have multiple animals to insure.

If you’re considering Petgevity as your next pet insurance provider, check out our reviews. Learn what animals policyholders have insured with Petgevity and which policy they opted for. Find out how satisfied customers have been with their policies and whether they would recommend the provider. Learn more about Petgevity customer service and claims process. All of this and more can be found in our Petgevity pet insurance reviews.

Have you ever had a pet insurance policy with Petgevity? Share your honest experience with our Smart Money People community. Why did you choose Petgevity, and has the provider lived up to your expectations? Have you found the policy to cover all of your pet's needs? Have you had any experience with the customer service team or claims process? Would you renew your policy with Petgevity? Whether good or bad, write a Petgevity pet insurance review today. Together, we can help people like you make better financial decisions.

Reviews prior to 15th March 2025 were for this business under its former name.

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Petgevity Pet Insurance reviews (271)

Dental insurance included

5
I have chosen this pet insurance company, it's been a purr-fect choice! What sets them apart is the option to add dental insurance for my cat and the ability to customise the insurance coverage to fit :) A friend of mine reminded me of the importance of dental insurance for our cats. She had overlooked it in the past and ended up spending a lot for tooth extraction. Poor thing lost a few pounds before discovering the severity of the dental inflammation. So, when it came to selecting insurance, I made sure to pay extra attention to dental coverage for my cat. That's why I absolutely love this insurance company for allowing me to customise the coverage to suit my pet's needs. And the best part? It's surprisingly affordable, even with the added dental benefits. Plus, they offer the convenience of online video consultations, making vet visits a breeze. Reviewed on: 8th June 2023
Milla X's avatar
Milla X

Very good customer service

5
Reasonable price, staff are friendly and helpful Reviewed on: 17th October 2022
Cecilia Cheng's avatar
Cecilia Cheng

Great Customer Service!

5
Petsure have friendly customer service people who really care about pets! Pet parents can sleep easy knowing their fur babies are in good hands. Reviewed on: 13th October 2022
R.R.P.'s avatar
R.R.P.

A Life Saver (literally)

5
Petsure gave me AMAZING cover for my 2 year old cat after she was diagnosed with life time Kidney disease. My husband and I were distraught when Sylvie was first diagnosed as my current insurer at the time would not cover this because of the plan I had taken out. We thought we would lose her...PETSURE saved the day and her life! Reviewed on: 13th October 2022
W Smith 's avatar
W Smith

All you could ask for!

5
We’ve only been with petsure a few months but the whole experience has been great. It’s been really easy to access documents and was a really easy and friendly process to join! We have a pet with an existing condition and it’s all covered at a great price! Reviewed on: 13th October 2022
Lydia's avatar
Lydia

Efficient uncomplicated and fast!

5
I am a new customer to Petsure,I have only used them once for my working cocker spaniel. The process was fast and efficient. By far the best service from pet insurance so far. Merle Benson Reviewed on: 12th October 2022
Merle Benson's avatar
Merle Benson

Simple and clean

5
Not had to claim yet for big issues (apart from a small claim on printing costs for leaflets when we thought our cat was missing), but everything is well laid out in terms and conditions, one of the few insurers which accepts existing conditions amd that give you the option to opt out of bill share regardless of age. The small claim was sorted quickly and money paid. Renewal will give us a judge on good value. Read your documents and you'll know what you are covered for! Reviewed on: 12th October 2022
Blink02295 's avatar
Blink02295

Understanding

5
Very easy to deal with when I had to claim Reviewed on: 12th October 2022
Craig Grice's avatar
Craig Grice

Kindly people that have a genuine love & concern for the welfare of Pets.

5
I was given a no rush experience, as to choosing the right policy for my cat, that got him the right cover, that gave me peace of mind, & a sense of security for his well being, and future, Petsure are genuine pet carer's. Reviewed on: 12th October 2022
Henry Castle's avatar
Henry Castle

Great package

5
We recently joined Petsure due to the policy's comprehensive coverage at a competative price. Reviewed on: 12th October 2022
John Smerdon's avatar
John Smerdon

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