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Petgevity: Pet insurance reviews

4.09
Based on 274 reviews, last reviewed 26th Nov 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
4%

Latest highest rating:

5

Fantastic pet insurer My dog was seriously unwell meaning I incurred nearly £2,000 of vet fees. PetGevity provided great communication on the status of my claim and it was ... Read more Reviewed on: 26th November 2025
Katy K's avatar
Katy K

Latest lowest rating:

1

I will be cancelling policy, my experience of dealin... I will be cancelling policy, my experience of dealing with a claim is they will wriggle out of paying any way possible Reviewed on: 22nd September 2025
Steve t's avatar
Steve t

About this product

Petgevity offer lifetime cat insurance or dog insurance policies.

With Petgevity Lifetime Plus policies, your pet can be covered if they have pre-existing conditions. You also get unlimited access to FirstVet video calls 24/7 for expert vet advice. There are no upper age limits for senior dogs or older cats.

Petgevity pet insurance reviews help you find out what it’s like to be a customer. If you’ve used Petgevity before, you can also leave a review and share your experience.

Reviews prior to 15th March 2025 were for this business under its former name.

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Petgevity Pet insurance reviews (274)

Amazing!

5
Great, affordable and easy pet insurance. Highly recommended Reviewed on: 27th July 2023

New insurance

5
I'm new to this pet insurance. It was so easy and quick to sort Reviewed on: 27th July 2023

excellent company

5
very friendly company customer service excellent i don't think anybody could have any complaints about them Reviewed on: 27th July 2023

Very reasonable for full cover

5
Recently changed from another well known insurer. Half the price now! I can afford a high level of cover with Petsure Reviewed on: 27th July 2023

Quick no problems insurance

5
No issues at all, would recommend Reviewed on: 27th July 2023

Best decision I have made!

5
My old insurer wanted to increase my payments. Having NEVER made a claim for my dog( and being with them his entire life.) The price was ridiculous. The same cover,with Petsure,was so much more offordable,easy to set up,and excellent customer service. I have recommended them to friends,and family. Definitely a great choice.! Reviewed on: 27th July 2023

Brilliant so far

5
Easiliy the most affordable full pet cover Reviewed on: 27th July 2023

Fantastic Insurer!

5
A very smooth process to insure our pets, and everything is so clear. Two of our pets have pre-existing conditions and it was so easy to ensure this was mentioned in our documents and reflected in our quote. The advisor was very helpful and clear in what our policy covered and how much cover we had. We later added on a new pet and then changed the breed of the pet; on both occasions it was easy to contact someone and simple to make the changes required. The advisors were so helpful and very efficient. Reviewed on: 27th July 2023

Amazing

5
Amazing pet insurance. I will use them again and again Reviewed on: 27th July 2023

Sam Curtis

5
Amazing customer service when sorting out insurance for my dog, Gunner! Great when paying out a claim for an ear infection Reviewed on: 27th July 2023

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