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Petgevity: Pet Insurance reviews

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4.58
Based on 271 reviews, last reviewed 27th Mar 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
4%
See only 3 star reviews
1%
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1%
See only 1 star reviews
3%

Latest highest rating:

4

My renewal quote was quite high, but after speaking... My renewal quote was quite high, but after speaking to someone at petsure they brought it down to almost what it was the previous year. Reviewed on: 4th September 2024
Charlotte V's avatar
Charlotte V

Latest lowest rating:

1

Will do anything not to pay your claim. Will do anything not to pay your claim. Ignored advice from 2 vets saying illness was mot pre existing and refused to pay out. STAY CLEAR.. Very poor ... Read more Reviewed on: 27th March 2025
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Gary M
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About this product

Finding the right pet insurance policy can be difficult with so many providers on the market. At Smart Money People, we want to make this process easier for you. We collect Petgevity pet insurance reviews to give you valuable insight into the provider.

Petgevity offers insurance policies for cats and dogs. There are specialist policies available for elderly pets, kittens, puppies and pets with pre-existing conditions. Petgevity has a multi-pet policy for pet owners that have multiple animals to insure.

If you’re considering Petgevity as your next pet insurance provider, check out our reviews. Learn what animals policyholders have insured with Petgevity and which policy they opted for. Find out how satisfied customers have been with their policies and whether they would recommend the provider. Learn more about Petgevity customer service and claims process. All of this and more can be found in our Petgevity pet insurance reviews.

Have you ever had a pet insurance policy with Petgevity? Share your honest experience with our Smart Money People community. Why did you choose Petgevity, and has the provider lived up to your expectations? Have you found the policy to cover all of your pet's needs? Have you had any experience with the customer service team or claims process? Would you renew your policy with Petgevity? Whether good or bad, write a Petgevity pet insurance review today. Together, we can help people like you make better financial decisions.

Reviews prior to 15th March 2025 were for this business under its former name.

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Petgevity Pet Insurance reviews (271)

Great help

5
Very helpful had to make a couple claims. Also great as had existing condition to cover and not stupidly high prices Reviewed on: 27th July 2023
Hannah 's avatar
Hannah

Great service

5
Wanted advice regarding a claim for one of our puppies. Rang up and got straight through to a real person, and was able to discuss the matter. Within a minute a claim form was emailed to me, all the relevant information already pre entered. Great !! All in all very easy to deal with, and would certainly recommend. Thanks Neal Reviewed on: 27th July 2023
Neal Hume's avatar
Neal Hume

Easy to insure

5
Good service at a great price. Easy process. Reviewed on: 27th July 2023
Vicky Jane's avatar
Vicky Jane

Excellent service

5
Petsure were very understanding and helpful when I had to make a claim Reviewed on: 27th July 2023
Cathi O-S's avatar
Cathi O-S

Wow they are fab!

5
It’s been so easy to set up and unfortunately had to claim for a grass seed removal. The process was easy, and straightforward. Brilliant cover, easy set up, easy use - what more could you want! Reviewed on: 27th July 2023
EmmaS's avatar
EmmaS

Great service, whole of rescue dog covered

5
We’ve been with petsure for two years now. They were the only company we found who would cover the whole of our dog - our dog was a rescue and was found as a stray, we recorded the treatments he’d had in the dogs home and most insurers then wouldn’t cover anything to do with his skin, his feet or his ears. Petsure covered the whole of the dog for a similar price and accepted his history as known conditions. The 24hr vet video consultation is great. Amazing for when you are not sure if you need to seek help, or wait - they’ll also email your vet directly if you need to be seen urgently and you get written notes you can refer back too. We’ve used this a couple of times when our dog has has blood in his sick/poo and been recommended a probiotic which has sorted him out avoiding a costly emergency vet call out. Our claims have been handled quickly, we pay our vets, but they submit the claim for us. We get an email to say the claim has arrived and a subsequent one when it’s been paid. We don’t always get 100% of the claim amount, this is explained in the email - if we are prescribed a medication, that medication has an acceptable claim amount. If our vets charge more than that value then we are left slightly out of pocket. The amounts haven’t been that far out, and it’s not been on every claim Reviewed on: 27th July 2023
Katy W's avatar
Katy W

New pup, new insurer!

5
Looking for any insurance is a lottery. This one came up and with great reviews and affordable prices with good cover, what's not to like! Reviewed on: 27th July 2023
Lou's avatar
Lou

Amazing!

5
Great, affordable and easy pet insurance. Highly recommended Reviewed on: 27th July 2023
Laura Johnstone's avatar
Laura Johnstone

New insurance

5
I'm new to this pet insurance. It was so easy and quick to sort Reviewed on: 27th July 2023
Artful Aaron's avatar
Artful Aaron

excellent company

5
very friendly company customer service excellent i don't think anybody could have any complaints about them Reviewed on: 27th July 2023
geoff's avatar
geoff

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