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Petgevity: Pet Insurance reviews

4.42
Based on 272 reviews, last reviewed 7th Aug 2025
No new 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
3%

Latest highest rating:

4

My renewal quote was quite high, but after speaking... My renewal quote was quite high, but after speaking to someone at petsure they brought it down to almost what it was the previous year. Reviewed on: 4th September 2024
Charlotte V's avatar
Charlotte V

Latest lowest rating:

1

They cancelled my policy by mistake and cannot fix it I changed my policy to remove a pet who had died. They accidetnally cancelled the policy for 2 other pets. They spotted this and agreed to reinstate t... Read more Reviewed on: 7th August 2025
Jon B's avatar
Jon B

About this product

Finding the right pet insurance policy can be difficult with so many providers on the market. At Smart Money People, we want to make this process easier for you. We collect Petgevity pet insurance reviews to give you valuable insight into the provider.

Petgevity offers insurance policies for cats and dogs. There are specialist policies available for elderly pets, kittens, puppies and pets with pre-existing conditions. Petgevity has a multi-pet policy for pet owners that have multiple animals to insure.

If you’re considering Petgevity as your next pet insurance provider, check out our reviews. Learn what animals policyholders have insured with Petgevity and which policy they opted for. Find out how satisfied customers have been with their policies and whether they would recommend the provider. Learn more about Petgevity customer service and claims process. All of this and more can be found in our Petgevity pet insurance reviews.

Have you ever had a pet insurance policy with Petgevity? Share your honest experience with our Smart Money People community. Why did you choose Petgevity, and has the provider lived up to your expectations? Have you found the policy to cover all of your pet's needs? Have you had any experience with the customer service team or claims process? Would you renew your policy with Petgevity? Whether good or bad, write a Petgevity pet insurance review today. Together, we can help people like you make better financial decisions.

Reviews prior to 15th March 2025 were for this business under its former name.

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Petgevity Pet Insurance reviews (272)

Great service

5
Very helpful when I had a query, friendly staff. Website easy to navigate and setting up my pet insuramce was easy. Reviewed on: 28th September 2022

Cheap and good

4
Good customer service easy to use cheap for my pet Reviewed on: 28th September 2022

Very friendly and professional

5
Every time I've made a claim or had a question I was greeted by friendly, helpful staff, whether via email or on the phone, the claims were settled quickly with no hassle to me, questions were answered with utmost professionalism. Well done for the amazing service. Reviewed on: 28th September 2022

Pet insurance

5
Looked for insurance for my dog, this looked like the best one. Reviewed on: 28th September 2022

Great customer service

5
My first cat insured olive as a kitten answered all my questions got right insurance for my cat very easy . Reviewed on: 28th September 2022

Personal and caring

5
The company is helpfulness personified and just want to give you the best cover at an affordable price that works for you and is perfect for your beloved pet .. Reviewed on: 28th September 2022

So helpful

5
Whenever I have phoned Petsure, my question has been answered efficiently and in a friendly manner. They have been so helpful, as I have a hard-to-insure dog. Reviewed on: 28th September 2022

Just changed to petsure

5
Good customer service early days Yet just joined Reviewed on: 28th September 2022

Helpful Staff Discussed Options

5
Insured both my dogs with Petsure following a discussion with the call centre. Found the staff to be very helpful the policy good value with good options for excess for vet fees and that they would cover pre-existing conditions if required. Reviewed on: 28th September 2022

Excellent

5
excellent company. Highly recommend Reviewed on: 28th September 2022

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