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Petgevity: Pet insurance reviews

View other Petgevity products
4.09
Based on 274 reviews, last reviewed 26th Nov 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
4%

Latest highest rating:

5

Fantastic pet insurer My dog was seriously unwell meaning I incurred nearly £2,000 of vet fees. PetGevity provided great communication on the status of my claim and it was ... Read more Reviewed on: 26th November 2025
Katy K's avatar
Katy K

Latest lowest rating:

1

I will be cancelling policy, my experience of dealin... I will be cancelling policy, my experience of dealing with a claim is they will wriggle out of paying any way possible Reviewed on: 22nd September 2025
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Steve t
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About this product

Petgevity offer lifetime cat insurance or dog insurance policies.

With Petgevity Lifetime Plus policies, your pet can be covered if they have pre-existing conditions. You also get unlimited access to FirstVet video calls 24/7 for expert vet advice. There are no upper age limits for senior dogs or older cats.

Petgevity pet insurance reviews help you find out what it’s like to be a customer. If you’ve used Petgevity before, you can also leave a review and share your experience.

Reviews prior to 15th March 2025 were for this business under its former name.

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Petgevity Pet insurance reviews (274)

Easy, friendly, straight forward

5
A very quick and easy experience as always Reviewed on: 23rd September 2022
Phoebe l's avatar
Phoebe l

Great insurance provider

5
Friendly and knowledgeable staff, easy to use website, and great choice of cover Reviewed on: 23rd September 2022
AKS92's avatar
AKS92

Superb customer service

5
Petsure's customer service is the best! Their call handlers are friendly, considerate and helpful; taking ownership of queries and going the extra mile to help thir customers! You know you're in good hands with Petsure. Reviewed on: 23rd September 2022
R.R.P.'s avatar
R.R.P.

Great Company

5
Petsure always gives me the best customer experience and will always look for the best cover to suit mine and my animals needs. Number 1 pet insurer. Reviewed on: 23rd September 2022
Nicky's avatar
Nicky

Amazing service

5
Such great. customer service and sales process so easy Reviewed on: 23rd September 2022
Danielle 's avatar
Danielle

Great product that cover pre-existing conditions

5
Petsure has a great product with optional extras so you can choose the cover, a wide range of vet fee levels and also they cover a lot of pre-existing conditions. Perfect Reviewed on: 23rd September 2022
Julia's avatar
Julia

Simple, quick, clear

5
Really easy to set up. Quick response when needed. All information was clear and easy. Fabulous service Reviewed on: 22nd September 2022
VJ Roworth's avatar
VJ Roworth

Cover Bengals

5
Cover bengal cats, cats that go outside and pre- existing medical Reviewed on: 22nd September 2022
Prieciga Maja's avatar
Prieciga Maja

Well looked after so far!

5
Not much to say - not had to make a claim, etc. but the sign-up was easy! Reviewed on: 22nd September 2022
Alex's avatar
Alex

Fantastic pet insurance

5
Our gorgeous girl, Bailey, has underlying medical conditions to which petsure were able to cover at an affordable price, giving us more confidence that our girl will be looked after if she were to be taken unwell. The agents who helped me sort the insurance were stars! They explained everything I needed to know about the policy so clearly, it was such a nice change to have someone who took their time. Some companies just rush you through to get the sale, but that wasn't the case here. Thank you Petsure, very happy customer! Reviewed on: 22nd September 2022
Jessica Lampard's avatar
Jessica Lampard

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