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Petgevity: Pet Insurance reviews

4.43
Based on 273 reviews, last reviewed 22nd Sep 2025
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
4%

Latest highest rating:

4

My renewal quote was quite high, but after speaking... My renewal quote was quite high, but after speaking to someone at petsure they brought it down to almost what it was the previous year. Reviewed on: 4th September 2024
Charlotte V's avatar
Charlotte V

Latest lowest rating:

1

I will be cancelling policy, my experience of dealin... I will be cancelling policy, my experience of dealing with a claim is they will wriggle out of paying any way possible Reviewed on: 22nd September 2025
Steve t's avatar
Steve t

About this product

Finding the right pet insurance policy can be difficult with so many providers on the market. At Smart Money People, we want to make this process easier for you. We collect Petgevity pet insurance reviews to give you valuable insight into the provider.

Petgevity offers insurance policies for cats and dogs. There are specialist policies available for elderly pets, kittens, puppies and pets with pre-existing conditions. Petgevity has a multi-pet policy for pet owners that have multiple animals to insure.

If you’re considering Petgevity as your next pet insurance provider, check out our reviews. Learn what animals policyholders have insured with Petgevity and which policy they opted for. Find out how satisfied customers have been with their policies and whether they would recommend the provider. Learn more about Petgevity customer service and claims process. All of this and more can be found in our Petgevity pet insurance reviews.

Have you ever had a pet insurance policy with Petgevity? Share your honest experience with our Smart Money People community. Why did you choose Petgevity, and has the provider lived up to your expectations? Have you found the policy to cover all of your pet's needs? Have you had any experience with the customer service team or claims process? Would you renew your policy with Petgevity? Whether good or bad, write a Petgevity pet insurance review today. Together, we can help people like you make better financial decisions.

Reviews prior to 15th March 2025 were for this business under its former name.

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Petgevity Pet Insurance reviews (273)

Great insurance provider

5
Friendly and knowledgeable staff, easy to use website, and great choice of cover Reviewed on: 23rd September 2022

Superb customer service

5
Petsure's customer service is the best! Their call handlers are friendly, considerate and helpful; taking ownership of queries and going the extra mile to help thir customers! You know you're in good hands with Petsure. Reviewed on: 23rd September 2022

Great Company

5
Petsure always gives me the best customer experience and will always look for the best cover to suit mine and my animals needs. Number 1 pet insurer. Reviewed on: 23rd September 2022

Amazing service

5
Such great. customer service and sales process so easy Reviewed on: 23rd September 2022

Great product that cover pre-existing conditions

5
Petsure has a great product with optional extras so you can choose the cover, a wide range of vet fee levels and also they cover a lot of pre-existing conditions. Perfect Reviewed on: 23rd September 2022

Simple, quick, clear

5
Really easy to set up. Quick response when needed. All information was clear and easy. Fabulous service Reviewed on: 22nd September 2022

Cover Bengals

5
Cover bengal cats, cats that go outside and pre- existing medical Reviewed on: 22nd September 2022

Well looked after so far!

5
Not much to say - not had to make a claim, etc. but the sign-up was easy! Reviewed on: 22nd September 2022

Fantastic pet insurance

5
Our gorgeous girl, Bailey, has underlying medical conditions to which petsure were able to cover at an affordable price, giving us more confidence that our girl will be looked after if she were to be taken unwell. The agents who helped me sort the insurance were stars! They explained everything I needed to know about the policy so clearly, it was such a nice change to have someone who took their time. Some companies just rush you through to get the sale, but that wasn't the case here. Thank you Petsure, very happy customer! Reviewed on: 22nd September 2022

Easy and Fast

5
It was really easy easy to get a quote and cover my dog. Wonderful staff. Reviewed on: 22nd September 2022

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