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Petgevity: Pet Insurance reviews

4.57
Based on 271 reviews, last reviewed 27th Mar 2025
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
3%

Latest highest rating:

4

My renewal quote was quite high, but after speaking... My renewal quote was quite high, but after speaking to someone at petsure they brought it down to almost what it was the previous year. Reviewed on: 4th September 2024
Charlotte V's avatar
Charlotte V

Latest lowest rating:

1

Will do anything not to pay your claim. Will do anything not to pay your claim. Ignored advice from 2 vets saying illness was mot pre existing and refused to pay out. STAY CLEAR.. Very poor ... Read more Reviewed on: 27th March 2025
Gary M's avatar
Gary M

About this product

Finding the right pet insurance policy can be difficult with so many providers on the market. At Smart Money People, we want to make this process easier for you. We collect Petgevity pet insurance reviews to give you valuable insight into the provider.

Petgevity offers insurance policies for cats and dogs. There are specialist policies available for elderly pets, kittens, puppies and pets with pre-existing conditions. Petgevity has a multi-pet policy for pet owners that have multiple animals to insure.

If you’re considering Petgevity as your next pet insurance provider, check out our reviews. Learn what animals policyholders have insured with Petgevity and which policy they opted for. Find out how satisfied customers have been with their policies and whether they would recommend the provider. Learn more about Petgevity customer service and claims process. All of this and more can be found in our Petgevity pet insurance reviews.

Have you ever had a pet insurance policy with Petgevity? Share your honest experience with our Smart Money People community. Why did you choose Petgevity, and has the provider lived up to your expectations? Have you found the policy to cover all of your pet's needs? Have you had any experience with the customer service team or claims process? Would you renew your policy with Petgevity? Whether good or bad, write a Petgevity pet insurance review today. Together, we can help people like you make better financial decisions.

Reviews prior to 15th March 2025 were for this business under its former name.

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Petgevity Pet Insurance reviews (271)

Great Company

5
Petsure always gives me the best customer experience and will always look for the best cover to suit mine and my animals needs. Number 1 pet insurer. Reviewed on: 23rd September 2022

Amazing service

5
Such great. customer service and sales process so easy Reviewed on: 23rd September 2022

Great product that cover pre-existing conditions

5
Petsure has a great product with optional extras so you can choose the cover, a wide range of vet fee levels and also they cover a lot of pre-existing conditions. Perfect Reviewed on: 23rd September 2022

Simple, quick, clear

5
Really easy to set up. Quick response when needed. All information was clear and easy. Fabulous service Reviewed on: 22nd September 2022

Cover Bengals

5
Cover bengal cats, cats that go outside and pre- existing medical Reviewed on: 22nd September 2022

Well looked after so far!

5
Not much to say - not had to make a claim, etc. but the sign-up was easy! Reviewed on: 22nd September 2022

Fantastic pet insurance

5
Our gorgeous girl, Bailey, has underlying medical conditions to which petsure were able to cover at an affordable price, giving us more confidence that our girl will be looked after if she were to be taken unwell. The agents who helped me sort the insurance were stars! They explained everything I needed to know about the policy so clearly, it was such a nice change to have someone who took their time. Some companies just rush you through to get the sale, but that wasn't the case here. Thank you Petsure, very happy customer! Reviewed on: 22nd September 2022

Easy and Fast

5
It was really easy easy to get a quote and cover my dog. Wonderful staff. Reviewed on: 22nd September 2022

good policy provides a great level of cover.

5
as the owner of a pet with pre existing medical its good to find a company that will include these on the policy for you giving choice rather than having to stay with the previous company. Reviewed on: 22nd September 2022

Excellent company

5
From start to finish the process is easy and easily contactable via webchat AND you can talk to a real human if you wish too, who are extremely friendly and helpful Reviewed on: 22nd September 2022

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