I recently signed up for my first account with Plum. Although the initial registration process was a little tricky, I was assisted by very friendly... I recently signed up for my first account with Plum. Although the initial registration process was a little tricky, I was assisted by very friendly and helpful team members. They also followed up to ensure that I was comfortable with using the app and that my queries were resolved. The app itself is convenient and provides a handy overview of my savings. Read more Read less

Easy to use, great rates, even fun and also helpful. it’s refreshing for a savings app to have a sense of humour! I’ve used it... Easy to use, great rates, even fun and also helpful. it’s refreshing for a savings app to have a sense of humour! I’ve used it for years now and wouldn't switch for anything else. It’s also very effective and I’ve saved loads. Read more Read less

Used to be a great service but they have over complicated it and made it much harder to manage and understand

It’s a great app, helps you save without having to think about it. I have never needed to customer service so I can’t comment on... It’s a great app, helps you save without having to think about it. I have never needed to customer service so I can’t comment on that but that app is easy to navigate and user friendly. Read more Read less

I love that app. I wasn’t good at saving and investing but I learn with plum and now I’m proud of my achievement. i would... I love that app. I wasn’t good at saving and investing but I learn with plum and now I’m proud of my achievement. i would recommend Plum to all people who want to do better with their money Read more Read less

Plum have made it easy and understandable for me to invest in a cash ISA at a really competitive interest rate. The app is really... Plum have made it easy and understandable for me to invest in a cash ISA at a really competitive interest rate. The app is really easy to use and has levels of functionality, some behind pay walls but it is clear what each level of account offers to give customers an informed choice, plus lots of incentives to save money in small amounts over time. Read more Read less

Plum takes the thinking out of saving. I have been using them for a year and I actually don't keep track of how much I've... Plum takes the thinking out of saving. I have been using them for a year and I actually don't keep track of how much I've saved now - it's just all going away for a rainy day and it's changed how I think about savings! Read more Read less

Plum has really helped me to save again after the cost of living went up. Before, I was tempted to take money out of my... Plum has really helped me to save again after the cost of living went up. Before, I was tempted to take money out of my savings for things I didn't need. However, as Plum lets you personalise your money into different pockets, it means it's easier to forget your money is there while letting it accumulate. Read more Read less

I haven't had cause to contact customer service - hence the neutral rating. However, I feel this demonstrates the quality of service provision.