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Review of the Virgin Money, Mortgages:

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Timewasting shambolic and incompetent

Absolute shower. Totally wasted our time and money for a mortgage application, sent us several e-mails littered with errors, and in the end turned us down because they cocked up all along. Apparently all covered by us not using their broker service, as by all accounts that's a disclaimer which permits being entirely incompetent. Reviewed on: 4th December 2018

Reply from Virgin Money Hi there, we'd be more than happy to take a look at this for you. Can you email your details to [email protected] and we'll take it from there? Thanks, Holly Response date: 5th December 2018

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