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Trevor Lyle-Toal

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Review of the HSBC, Bank account:

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FAWLTY TOWERS OF BANKING

Applied to open a new community account, the amount of stuff they ask you for is ridiculous compared to other banks. They wouldn't accept my personal bank statement as its with First Direct which is part of hsbc! The documents i supplied kept getting rejected. Tried phoning the helpline, it's never answered even after on hold for 20-30mins at a time. Went to local branch, waste of time there as well, as the bank employee hadnt a clue kept referring to personal banking evidence and kept having to tell her it was a community account, in the end she went and got a leaflet and sat and read it to me!! really??? absolutely farscial, had to look for the hidden tv cameras as i thought it was a wind up, but sadly it was all true...#wasteoftime Reviewed on: 16th December 2016

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