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Ayesha I

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Review of the Aviva, Car insurance:

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Aviva Car insurance - customer service needs addressing

Car insurance with Aviva was easy to sign up to, however when a third party hit my parked car and I had no way of tracking them as the cctv showed the car speeding but can't read the car reg number. I had to chase Aviva to claim the damage, each step I had to follow up as not had updates. Eventually all dealt with and my 9yrs no claims bonus affected, down to 3yrs - when I was not in the vehicle (parked vehicle) the customer advisers were arrogant and unhelpful. Was stressful as my car was a right off and now my insurance will be impacted for 5yrs or so! Aviva company seems to be great however the agents handling claims need further training and compassion! Reviewed on: 13th June 2024

Review of the Zable, Credit Card:

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Great service, simple to use and app is great.

Great service, simple to use and app is great. Helping me build my credit report. Never had an issue. Fantastic all round. Reviewed on: 13th June 2024

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