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Chris

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Review of the Lloyds Bank, Club Lloyds Current Account:
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Applied via app, not contact after that on progress.

1
Applied of the Club Lloyds account via their mobile app. Waited for an email for next steps that never arrived. Contacted support after a week only for them to say that I needed to go into a Bank to complete the verification process. Went in the next day for them to say that the application has been closed, and I would need to reapply. If they can't notify me when I need to do something to move the application on and just close my application but still tell me to come to a branch is poor processes and service. Will find another bank that does not just ghost you Perhaps the Cloudstrike got them, I'll never know. Reviewed on: 30th July 2024

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