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Claire R

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All reviews (3)

Review of the Family Building Society, Savings:

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Sumaya was so patient and kind helping me to log on...

Sumaya was so patient and kind helping me to log on when I was blocked as memorable information would not be accepted. Not brilliant tech-wise and she stayed with me on the phone until I managed to resolve the problem with her help. People who are not confident computer users rarely meet such a lovely, kind and patient person. Sumaya - 5 stars is not enough!! Reviewed on: 8th January 2025

Reply from Family Building Society Thank you for leaving us this review, it's great to hear of your positive experience with us! Response date: 1st April 2025

Review of the Family Building Society, Savings:

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Dylan was first class in his explanation to all my q...

Dylan was first class in his explanation to all my queries. He was both patient and knowledgeable. Feel greatly reassured and would highly recommend Family B/Society. Reviewed on: 2nd September 2024

Reply from Family Building Society Thank you for leaving us this review, we're pleased to hear of your positive experience with us, specifically with Dylan! Response date: 4th September 2024

Review of the Policy Expert, Home Insurance:

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Very impressed with the value for money.

Very impressed with the value for money. Felt the price was very fair. Hate buying insurance, because in common with many others, I always feel I am being ripped off. With Policy Expert I felt reassured that I was getting a good deal. Thank you. Reviewed on: 2nd August 2024

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