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James R

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All reviews (3)

Review of the Voyager Insurance, Travel insurance:

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Loyal customer until health changed

We were loyal customers of Voyager Travel Insurance for years and used them multiple times without issue. Their website pricing was always reasonable, and their team was consistently available whenever we needed advice or support. As a family, they were our go-to choice for travel coverage. Unfortunately, that loyalty ended when my health situation changed. Following a diagnosis of metastatic cancer, Voyager was completely unwilling to offer coverage or work with us in any way. While I understand that pre-existing conditions present risks for insurers, I expected at least some degree of consideration, flexibility, or tailored options after years of reliable business. Instead, we were flat-out turned away. It is deeply disappointing to discover that years of loyalty mean nothing when your circumstances become challenging. If you have a clean bill of health, their service is fine, but do not expect any support or loyalty in return if your medical situation chan Reviewed on: 13th August 2026

Review of the Voyager Insurance, Travel insurance:

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Easy to follow instructtions onscreen.

Easy to follow instructtions onscreen. Easy to enter medical conditions which makes people more honest about conditions. Considering all aspects the experience was a good one. Reviewed on: 24th August 2024

Review of the Voyager Insurance, Travel insurance:

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Easy and pleasing to use.

Used online quote. Medical conditions very easy to enter and doesn't deter people from being honest. Very good experience. Reviewed on: 16th August 2024

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