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Richard H

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Review of the GoSkippy, Car insurance:
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TERRIBLE COMPANY... AVOID AT ALL COSTS.

1
I had asked them about updating the drivers licence details on one of the drivers on my policy who had to exchange their UK licence for an EU licence. After they quoted nearly £60 to make the change I asked them to NOT go ahead with the change. They went ahead anyway and made the change, but changed the wrong driver's details. They have now been hounding me for payment of this change, as well as another balance of £35 they seem to have just added to my account for which they don't seem to be able to provide any reason or details. I have asked them multiple times to reverse the charge for the incorrect change they made to the policy and have also requested details of the additional charge. But they simply refuse to answer my questions and just keep threatening to refer the matter to debt collectors if the amount is not paid. Reviewed on: 19th August 2024

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