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Elizabeth F

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Review of the Direct Line, Car Insurance:

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Excellent Service

I was rear ended and needed to have body work done. I was worried about the process because we were no longer using the yellow company, which is very good but very expensive. My vehicle is a nine passenger van, so it is historically tricky to find a suitable rental vehicle. Direct Line made all the arrangements, including the pickup of our van from our home, its repair, its return, and the van rental we used in the interim. I really appreciate the ease of the whole process. They turned a potentially very stressful situation into one where we felt cared for. Thank you, Direct Line! Your prices and your service are excellent. Reviewed on: 23rd August 2024

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