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11

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All reviews (11)
Review of the Direct Line, Car Insurance:
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Very good company although they are applying charges like the others

5
I have been with direct line for about 5 years and they have good although I have been experiencing some problems lately. I have been involved in an car accident where the other party declares that he is "reversed and he felt a bump to find out that I was reversing at the same time". It s clear that he was not even looking as he felt a bump!!!. My insurance is trying to make me pay for the half. I feel that they are not defending but they rather close the case for their benefit. Reviewed on: 9th March 2016
Review of the Nationwide, FlexAccount:
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Best customer service

5
I have been banking with them for years and I have had very few problems which have been resolved promptly and effectively. It is account that will not let down just after a year Reviewed on: 26th January 2016
Review of the Post Office, Credit Card:
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Worst customer service ever

1
I took out a credit card with them a year ago as there was a no fee foreign purchase. The credit is useful when you go on holiday and I found that the application on line was nice and smooth.There is only one problem!!!! As soon as I needed to speak to them directly via call centre,the service was dreadful. I wanted to cancel my account and after several calls my account was still open and still was getting statement from them with £2 credit which I have requested to be sent to me by cheque. I have still not received it and waiting for a confirmation of the closure. This has been at least 6 months. I have written to them a few weeks ago hoping to solve the matter and Yesterday I have received a respond which says my card has been blocked. I could not believe it.....!!!! However I have called them again and this time I was promised that the matter has been resolved....let`s hope and see Reviewed on: 4th November 2015
Review of the Tesco Bank, Clubcard Credit Card:
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very fast and straight forward

5
it only took me 15 min to have my credit card up and running. Everything was clear and very fast without any hassle. thank you Reviewed on: 10th August 2015
Review of the Nationwide, Home Insurance:
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only company who really rewards for loyalty

5
They know how to treat their customer. It is the only company which knows how to reward your loyalty Reviewed on: 10th August 2015

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