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Nick N

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Review of the Aviva, Pension:

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Completely hopeless at giving you your money

I have been trying to withdraw a tax free lump sum for 3 months, it is supposed to take 7 days to get a quote and then 5 days to get the cash. I still don't even have a quote. The contact centre are very friendly and try to be helpful but the payments team seem completely incompetent and unhelpful. It is stunning that they cant seem to talk to each other. Reviewed on: 3rd September 2024

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