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Liz

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Review of the Axa, Private Health Insurance:
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Sham Company- They do not pay claims- RUN FOR YOUR LIFE

1
I have paid for this insurance for 5 years and have never filed a claim. I went to a gastro because I was having pain in my abdomen, and he ordered multiple tests to try to find out what was causing my pain. In the process, he found multiple issues, and one main issue is the root cause of the pain. This issue will require surgery. AXA is categorizing each procedure separately and refusing to pay because there were multiple issues found. They are requiring a co-pay for each procedure. What a rip-off. I have paid these people on time for 5 years and the one time that I have an issue, they are using every excuse not to cover the procedures. I have received $60 back out of a total of over $2500 worth of procedures. They are a fraud. The brokers they allow people to use in Mexico are a joke, and they have no idea what they are doing or how to file claims with the insurance company. I would only recommend this sham of a company to people who want to pay 100% out of pocket for all procedures and turn around and pay them hundreds of dollars a month for imaginary coverage. I wish I could get paid every month for doing absolutely nothing. Reviewed on: 19th September 2024

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