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Anonymous A

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Review of the Marshmallow, Car Insurance:

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I used the services of your company and when I asked...

I used the services of your company and when I asked to close my insurance policy on September 20, the consultant agreed. But on the 30th of September I was charged £149 because no one closed my policy, I was very angry, no one from the company answered my question. I want to note that there is a chat and email correspondence where I clearly asked to close my insurance policy on September 20, and they simply ignored my request. these are very unprofessional people and someone from the company should be held responsible for unprofessionalism. My reason for switching to another insurance company was the price, I used this pole for 1 year and in the end I did not receive a discount, as other companies do, and I asked for information, please provide that I had no claims, no accidents, just a donation. So they just ignored my request. No one in this company is responsible for their actions. Now you understand the essence of the problem. When no one listens to you for your money. I will not recommend this insurance company to anyone. Reviewed on: 1st October 2024

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