Julia G's community profile page

Write a review

Viewing profile for,

Julia G

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the AllClear, Travel insurance:

View on product page

Customer service not responsive

Partners meds were changed just before holiday. We emailed together them know and ask if we needed to do anything to make sure that we still had cover. Customer service took a week to decide that we needed to ring them by which time we were half way through our holiday. I'm guessing we weren't covered so payed for nothing Reviewed on: 2nd October 2024

Reply from AllClear Good afternoon, Thank you for taking the time to leave us a review. I am sorry to hear that there was a delay in responding to your request, we are experiencing high volumes across our inboxes but aim to resolve our customer queries and requests promptly. So that we can look into this further, please contact us at [email protected]. I look forward to hearing from you. Best regards, Elice Response date: 10th October 2024

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.