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Sasha Tkac

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Review of the Marshmallow, Car insurance:

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Avoid this instance company

A year ago, a friend of mine took out a car insurance policy. As she didn't have any money on her card, she asked me I paid for it. Ten months later her car broke down and she didn't use it. Two months later, my account was charged for the insurance. The amount was much higher than last year. I applied to Marshmallow with a request to return the money and cancel the insurance, as the car is not running and I am not the owner of the car. As a result, they spent the whole day writing all sorts of excuses and told me to find out with the owner of the car. I contacted my friend and she said that she did not order insurance, but the insurance company decided to take money from my card and much more than last year. Why did the price of insurance go up? There were no insurance claims for a year. Anyway, I got some of my money back with difficulty. I spent a lot of time and nerves to get my money back. They refunded me less as they felt I should incur at least administrative costs. The worst company. I would not advise anyone and will avoid it myself. Reviewed on: 3rd October 2024

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