Erin H's community profile page - Smart Money People

Write a review

Viewing profile for,

Erin H

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the ManyPets, Pet insurance:

View on product page

ManyPets was excellent, but not anymore

We have used ManyPets (formerly BoughtByMany) for many years. Fir a long time, ManyPets was an excellent insurance provider. However, beginning in 2024 our claims began to take much longer to be approved. This change was very sudden and unwelcome. Frustratingly, the length of the claims process can vary for 1 day to several months. This seems to be the case irrespective of whether it is a claim for a new condition, or a claim relating to an established and lifelong medical condition. The assessment process for claims such as routine medication should be expedited, there is no clear reason why ManyPets would need 6+ weeks to approve claims of this nature. Customer service and overall coverage and claim approval rate remains excellent. Reviewed on: 14th October 2024

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.