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M D

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Review of the Hastings Direct, Car Insurance:

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Pushed from pillar to post. Car still damaged.

Pushed from pillar to post. To date damage remains to our vehicle despite an admission of liability from the guilty third party. The 'approved' repairer quoted for unnecessary replacement parts. Our repairer was prevented from repairing the actual damage included in the original approved repairers quote. This despite the price being lower. We feel we are the victims of dodgy practices. I've complained. No answers provided or reasons for their actions. They just closed our case hoping we'll get fed up and go away. Reviewed on: 14th October 2024

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