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John K

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Review of the Loughborough Building Society, Mortgages:

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An excellent service

I contacted Loughborough Building Society about getting a mortgage. My case had some peculiarities and from the outset everyone was willing to assist me and did their utmost to overcome the difficulties. My personal contact, Rob Johnson, has been immensely helpful, patient, polite, and knowledgeable during the entire process. The communication with Rob, and also Ben from general enquiries. has been consistently efficient, prompt, and informative. In short my experience from Rob and the sociery is that of a friendly, professional service, which makes the usually stressful process of buying a property much more manageable, and reassuring. I can recommend Rob and Loughborough Building Society to anyone looking for straightforward mortgage advice and very high quality customer service. Reviewed on: 15th November 2024

Reply from Loughborough Building Society Thanks for sharing your experience with us John, so glad that we could help! We'll share this feedback with the team. Response date: 19th November 2024

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