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Katherine T

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Review of the HSBC, Bank Account:

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My son is a student and has an a with HSBC.

My son is a student and has an account with HSBC. He has been waiting for a replacement debit card since September, now 3 months. They keep saying it has been sent but it never arrives. We have gone so far as to send him things through the post to make sure the postal system works and they arrived next day. What a terrible way to treat a young student away from home for the first time. He has spoken to several staff but they just don’t care. Luckily he has friends who can give him cash but it really restricts his activities. Shame on you Reviewed on: 27th November 2024

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