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Grumpy Old Mark

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Review of the Chip, Savings App:

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All The Sizzle but Very Little Steak

All the fancy marketing and eye-catching headline rates hold little sway when you need some good, old-fashioned customer service, and that's where with Chip, there is very little to be had. All interaction is pushed via the in-app messaging feature which turns out to be just a 'bot telling you to expect a response in around 2 days. In today's always-on world of electronic finance, that simply is not good enough. Add this to a busy interface that obfuscates the simple tasks, Chip becomes a hard "pass" from me. Reviewed on: 5th December 2024

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