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All reviews (2)
Review of the NatWest, Everyday account:
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Terrible customer service

1
Marked account as default even though I was keeping up with payments. Closed my account without advising me. Ordered me to pay £3000. I complained and they apologised and said I should continue with the payments as agreed prior, they then defaulted my account again and have not even acknowledged my complaint for 7 weeks, will contact financial ombudsman next week after they miss the deadline. Reviewed on: 3rd January 2019
Review of the Monzo, Current Account:
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Monzo are great and their app is amazing

5
Excellent customer service and an amazing app Reviewed on: 12th December 2018

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