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RichardH

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All reviews (9)

Review of the first direct, 1st Account:

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Generally good but.........

Smoothly switched to First Direct over a year ago. Generally very good service. However, there seems to be a a slight slowdown when answering phone calls. Also, their Insights service which analyses spending is seriously short of functionality. My approaches about this have been ignored. Reviewed on: 29th July 2024

Review of the Shawbrook Bank, Savings:

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Always near the top on savings rates.

Always near the top on savings rates. Some minor delays in service response. Also, some minor admin errors. Terms could be better clarified. Reviewed on: 29th July 2024

Review of the Chip, Savings App:

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Competitive. Supportive. Innovative

I've been with Chip since the start. The fact that I'm still there says lots about the big range of competitive & unique products, the excellent customer support & the innovative easy to use app. The savings market is very competitive & constantly changing. Chip have managed to evolve their offerings to stay ahead. I'm enjoying being a part of what Chip makes feel like a family. Reviewed on: 14th February 2024

Review of the Chip, Savings App:

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Good Return But..........

The easy access part of Chip is providing a leading rate of 3.55% However, the only way to get this is by using the manual save option. If you use the auto save function it will cost you 45p per transaction. Also with regular recurring saves the charge is 25p each time. So, a couple of recurring saves a week could cost around £45 a year! Therefore, if you opt for the lowest level autosaves the charges could cost more than the interest earned!! Reviewed on: 20th April 2023

Review of the Chip, Savings App:

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The Savings GOAT

Great returns, wide variety of innovative products, responsive support, well designed app, FSCS protected deposits, easy to understand & use. What more could any saver want! Reviewed on: 21st March 2023

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