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Review of the Direct Line, Car insurance:

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Direct Line Car Insurance - Fantastic

Fantastic - very good price each time I go with them (I alternate each year with other insurance companies like Admiral to get 'new customer discount) when I did have to make a claim on car insurance they were excellent. In fact the car that was in an accident was old and my mechanic thought that no insurance company would repair using 2nd hand parts and therefore it would be written off. I asked if they could repair with second hand parts and although there was a bit of confusion in the end they confirmed this and with my mechanic and the car was repaired - I was very relieved as it was a difficult time financially /logistically and time-management-wise to be looking for a new car. Plus they have a 'no quibble' baby car seat replacement policy which was very easy to use and my car seat was delivered in a way that worked for me. Very impressed with them - will continue to use them - and have recently got a very competitive quote for home/contents insurance. Reviewed on: 2nd January 2019

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