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Review of the ASDA Money, Credit Card:

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AVOID - they randomly block cards with no warning

Recently at a family meal I used my ASDA credit card to pay. It declined ?? Luckily I had another card on my. 2 days later, in ASDA store my card was again declined. I contacted ASDA Card and was advised my account was being reviewed but they would not say why. I had sufficient funds, I always pay my card balance before the due date. Apparently I should have received a message to say my card was being blocked. I didn't reeive any such message. When I have asked how long it will be before my card will work again the best they can say is it will take up to 30 days. Since then I have had 2 important very subscriptions also decline. It's embarrassing and the answers I am getting leave a lot to be desired. Poor customer service. I've been happy with my card for the past 5 years. I won't be using it again and will cancel it once I see what this review was all about, if I ever get to the bottom of it. Reviewed on: 19th February 2025

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