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Alex S

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Review of the Allianz, Car Insurance:

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Avoid high costs & poor quality

Allianz Hungary, I received a quote using their online platform and filled up all the fields required. Confirmed email address during the process, but could not neither log in not recover password (which I didnt set up yet but email already registered and didnt allow to register again) Spent 10-12 minutes waiting for customer service then wrote email. Then they send new bill with price discrepancy which showed up because they dont consider my bonus-malus rating. You know what they suggested: "sell your first car" I said why should I sell my car if I need it? Ok, then I said that want to cancel the contract due to poor customer service, they said I cannot because of the law. So, it means I cannot change service even if I am not satisfied. But guess what CS agent recommended " you can sell your car" Looks like CS service Hungary can create a problem where it does not exist. Reviewed on: 24th February 2025

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