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Jon N

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Review of the Royal London, Pension:

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Ignorance of pension rules and own website info

Made a Claim for Death benefits on my friends pension. I held power of attorney as he had no family. Have been given so many different excuses iver the last 7 months. Mainly reasons that contradic their own website. Idecided to post my experience here and hope the " customer relations " team look into ref Cr-229736. They seem to be very interested in complaints when people feel the need to vent on a review site! Reviewed on: 26th February 2025

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