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Review of the NatWest Group - Cora, Digital Assistant:

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So bad its a joke - if i'm calling don't tell me how...

So bad its a joke - if i'm calling don't tell me how to do in the APP!! Jesus - just let me pay a bill - so frustrating. Slow unresponsive AI, doesn't recognise anything i say, Seriously - please go back to HUMANS or UPGRADE to better AI - lots out there. Anyway closing account and moving to someone else. Ops/Tech Director / Team should be fired. Reviewed on: 17th March 2025

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