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Lesley O

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Review of the Mettle by NatWest, Business banking:

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I have been banking with Mettle for some years now a...

I have been banking with Mettle for some years now and it has enabled me to work on growing my business and revenue with ease. The application is simple to use and I value the access to Free Agent. Customer services have always been helpful and timely in their responses. Reviewed on: 19th March 2026

Review of the Mettle by NatWest, Business banking:

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Great for Sole Traders

I use the Mettle app on the go to create, send, store and track invoices. I've been told they look professional. I also appreciate that the app links to my Gmail to create automated messages to send out invoices or notify of late payments. Payments are instant and customer service has been excellent at helping me troubleshoot issues. I do wish the invoice had a section for adding elements like purchase order numbers. I also would like the opportunity to tick no receipt for some payments. Lastly, I love the link to Free agent for book keeping. It's made the self assessment process so much easier because of this. Reviewed on: 18th March 2025

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