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Daisy H

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Review of the Mettle by NatWest, Business banking:

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Mettle has made my life so much easier!

Mettle has made my life so much easier! I am a self-employed Pilates Instructor which means I need to stay on top of my invoicing and bookkeeping. I have the app downloaded and can send invoices in seconds through my phone. I love that you can create, save a draft and even preview it before emailing to clients. At the end of each class I teach, I simply add my class and fee to the invoice draft and save it. Once you have added all your items for the month, Mettle will write up a professional email for you, with the invoice attached, so all you have to do is hit send. I also love that you can categorise all your expenses which saves so much time when it comes to writing your self-assessment at the end of the tax year. The app also keeps a record of your paid and unpaid invoices and will help you write an email reminder for those that are past your payment deadline. The app is easy to use and has lots of guidance in case you get stuck. I have found the customer service really helpful and quick to respond which has been amazing. You can message the chat for advice meaning you can stay in the app and don't have to go searching for a contact. Overall, a fantastic service - I would recommend to anyone looking for an efficient way to look after their business finances! Thank you :-) Reviewed on: 19th March 2025

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