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Richard O

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Review of the HSBC, Bank Account:

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Excellence in Customer Engagement

HSBC has a history of innovation in banking and finance, and its size and reach make it an important player in the global financial system. Over the years, it has also focused on sustainability and corporate responsibility initiatives. Reviewed on: 23rd March 2025

Review of the Monzo, Flex Credit Card:

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Best Credit Card

It has Flexible Repayment Options. You can split purchases into 3, 6, or 12 monthly installments. Payments over 3 months are interest-free, while longer terms incur a 29% APR. Credit Building: Using Monzo Flex responsibly, by making timely payments and staying within your credit limit, can help improve your credit score over time. No Foreign Transaction Fees: Monzo Flex allows fee-free spending abroad, using Mastercard’s exchange rate without additional charges. User-Friendly App Integration: The Monzo app provides instant notifications, real-time balance updates, and the ability to manage your card settings, enhancing your control over spending. Reviewed on: 23rd March 2025

Review of the Revolut, Personal Account:

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Excellence in Customer Service

I enjoy using Revolt because they provide multiple channels for customer support, user experiences differ, highlighting areas for potential improvement in their service approach. In response to impersonation scams, Revolut introduced an in-app phone call feature to ensure secure communication between customers and official representatives. This measure aims to reduce fraud by allowing users to verify the legitimacy of calls directly within the app. Reviewed on: 23rd March 2025

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