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Review of the HSBC, Fixed Rate Mortgage:

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very good and good customer service

they are very sensitive to you and care about your every need, never have I felt unlistened to or not important to them they make you feel welcome and explain everything in terms that you and I can understand. And they always see to know what you are talking about even if you don't, they are never to busy for you and they always try to explain and make sure you understand as much as possible so they leave no room for doubt about anything. they send you regular letters and notes which are very helpful . all the staff members are helpful and friendly and so far I haven't spoken to any who have been rude or not nice, also they all seem to know what they are talking about and are very skill In their profiles. I have no need to doubt or not to trust them as other the year they have brought my trust up and I know my feelings and thoughts are safe with them and they will make improves on what's I say and I have seen this happen in my own time, they make time for you and you don't and have to wait around for long, they are very organised Reviewed on: 29th April 2015

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