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Liz E

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Review of the Mettle by NatWest, Business Banking:

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The app is very easy and reliable to use.

The app is very easy and reliable to use. When I’ve had technical issues the online chat with customer support without bots has been greatly appreciated and always resolved easily and quickly. It’s easy to save and manage my money with pots which I earn interest on. I can also run reports for my year end and easily match off my receipts to invoices. It saves me time and money! Reviewed on: 29th January 2026

Review of the Mettle by NatWest, Business Banking:

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Stress free business support in a bank account

The customer service is personal and I get a reply promptly. The features help me run my business easily and keep on top of invoicing. The link with Free Agent also means tax returns are easy and I can predict and save for the final bill reducing stress and worry. Reviewed on: 26th March 2025

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