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Amrit S

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Review of the Tembo Money, Mortgage Broker:
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Exceptional service from Ruth Russell and Jessica Eley

5
Exceptional service delivered by Ruth Russell (Senior Mortgage Advisor) and Jessica Eley ( Mortgage Case Manager), from start to finish obtaining my mortgage offer. As a first time buyer, I was unsure on a lot of things and had a lot of questions. Both Jessica and Ruth were welcoming to my questions and answered all queries promptly. Other brokers have made me feel stupid for asking questions and made me reluctant to ask further questions. However, at Tembo this is not the case and it’s a god sent blessing that I found these guys when I did. Especially during a time-sensitive scenario, where my house offer had been accepted. I felt really looked after in the hands of Ruth Russell and Jessica Eley, I wouldn’t ask for more professional or knowledgable individuals than these two. Additionally, my previous broker was charging £2,000 and Tembo on the other hand were at £749. This is a massive difference, especially when you’re putting a large sum for a deposit. It really helps with solicitor and survey fees. I wish both Jessica Eley and Ruth Russell the best in their future endeavours and the team at Tembo and would recommend them in a heart beat. 5 star service, which is reflected in their Google and TrustPilot reviews. Best wishes, Amrit Reviewed on: 31st March 2025

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