Chorley Member Feedback's community profile page

Write a review

Viewing profile for,

Chorley Member Feedback

123

Total reviews written

Helpful marks given to their reviews

261

Times reviews seen

All reviews (123)

Review of the Chorley Building Society, Savings:

View on product page

Help with getting online

I had problems getting online with Chorley, I had forgotten the password I had nominated when I opened the account. This was exacerbated by some IT problems the Chorley were having. Their staff were really helpful and friendly and got it sorted for me in a day or two. Really refreshing to have good customer service and a friendly voice. Reviewed on: 1st November 2023

Review of the Chorley Building Society, Savings:

View on product page

Excellent Customer Service

I had to call the building Society as there were problems with a new savings account. What makes things difficult is that I have a nuerological condition that can sometimes get in the way of everyday task. The call was handled by Amanda, who took me step by step through what I needed to do. Amanda was very patient and waited for me to complete each step of the process which probably took longer than someone without the issues I have. I am grateful for her patience. Many Thanks M Reviewed on: 31st October 2023

Review of the Chorley Building Society, Savings:

View on product page

My experience

Had problems getting onto my online banking but Tracy & Julie were excellent help keeping me updated Reviewed on: 30th October 2023

Review of the Chorley Building Society, Savings:

View on product page

Accessing account online

Tracey has been extreamily helpful , above and beyond ! Chorley bs needs to improve online systems ! This would make Traceys job and that of her colleagues much better and more rewarding . Once again thankyou Tracey Reviewed on: 26th October 2023

Review of the Chorley Building Society, Savings:

View on product page

Not great

Opened an ISA account, then had all sorts of issues logging in. Thought it might be to do with cookies, there was no option to reject and the 'read more' took me to a google search page! This appears to have been fixed now but not very reassuring at the time. Went elsewhere on a lower interest rate. Shame Reviewed on: 25th October 2023

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.