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Michelle B

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All reviews (2)

Review of the StepChange, Debt advice:

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Highly recommend!

After both my partner and I being made redundant, finances quickly spiralled downward. After struggling to manage and the situation reaching an overwhelming crisis point, I contacted Step Change. The relief following my call was immense! I felt heard, understood and supported. The help was so practical and it was immediate. That phone call was long, but they went through all my finances with me thoroughly and a payment plan was set up. I had complete control, they just guided and advised. We agreed on an affordable monthly repayment. The intimidating letters stopped, interest was frozen in most cases and we felt like we had regained control. The plan is reviewed regularly and can be changed to suit any shifting circumstances. It got us out lives back and I can’t recommend them highly enough. Reviewed on: 23rd May 2025

Review of the Payl8r, Buy now pay later:

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Only positive feedback!

Fantastic customer service, staff are very competent, understanding and always willing to help. Customers are kept fully updated and with a helpful reminder before an instalment is deducted. Reviewed on: 16th April 2025

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