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Adrian briggs

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Review of the One Call Insurance, Car Insurance Broker:

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One Call we don't listen at all.

Thanks to One Call Insurance Services I…Thanks to One Call Insurance Services I am now uninsurable because they don't listen and act on what they are told. On 03rd June 2017 I cancelled an insurance policy within the 14 day cooling off period. There was a discrepancy on my police as I forgot I had a claim for a windscreen 3 years before. I contacted them via telephone and made it clear I didn't want to be insured with them. They told me the underwriter (premier underwritting) had given me until 09th June 2017 too rectify the details. I cancelled the policy on 03rd June 2017 but because I didn't say too them "CANCEL THIS POLICY FROM NOW" they totally ignored my request and thus placed a cancellation on my insurance history. I am still awaiting the evidence from One Call about the conversation which I am sure I told them I didn't want too proceed with them as my insurer. Later on I took out insurance with another company,ticked the box saying 'I had no policies cancelled, voided etc' and 3 weeks later was told my insurance would be cancelled because of non disclosure. Now 2 cancellations. If I go on comparison sites now for insurance they will accept your deposit or payment but you won't be covered until they speak to you and when there is 2 cancellations which aren't justified at all,they refuse too cover me. I am 52 years old,driven millions of miles,pay my taxes,insurances and now because of some ignoramus I am now uninsurable. One Call won't help,One Call have just been done by the FCA for misconduct and spending clients money so if you read reviews take note. Reviewed on: 18th February 2019

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