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Jennifer G

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Review of the Loqbox, Credit score builder:

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Very good products very happy :)

I like how if my payment bounces I can pay myself via debit card, whereas usually direct debits are a real pain when they bounce as they try to take payment later at random times and build up debts. Instead, loqbox emails me if payment doesn't go through and I just click on box in email to pay, zero stress.Also it's helping build my credit and help me save. I really need help with these so it's great. Somehow it has motivated me where nothing else would work. Reviewed on: 1st July 2025

Review of the London Capital Credit Union, Savings:

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Not very good for me

Withdrew a loan they offered me which was way to little in first place. It takes time to withdraw and put in money more time than real banks. Interest paid is less than real banks. Website isn't very good. App I can't get to work. Reviewed on: 23rd May 2025

Reply from London Capital Credit Union Thank you for sharing your feedback. We’re sorry to hear you felt the loan offer was too small. As a credit union, we carefully assess each loan application and make offers based on affordability to ensure our members can comfortably manage repayments. This approach helps protect our members' savings. Share withdrawals typically take a little longer to process than at banks (we're not one), often being completed by the end of the working day. Thank you for your comments about our website and app. We’re always working to improve, and your feedback is invaluable. If you require additional assistance, please contact our member services team at 020 7561 1786. Response date: 29th May 2025

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