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Elizabeth Harry

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Review of the John Lewis, Car insurance:

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It's certainly not "high quality cover from a name you can trust"

We had an electrical fault in our car which caused a fire 25 days ago... we are still awaiting JL underwriters (Sabre) to make payment for the vehicle which they have deemed uneconomically viable for repair & it looks like it will be another 2 or 3 days before they send me a cheque. Who on earth pays out by cheque in 2019???!!! By the time the cheque clears we will have had no car for 5 weeks & instead of a 30 min commute each way to work it's taking 2 hours in each direction. There is no service whatsoever at any level & you get passed around from call centre to call centre with no one willing to take ownership. Reviewed on: 13th March 2019

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