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brian p

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Review of the WarrantyWise, Warranty:
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Repairs declined

1
I recently purchased a used VW Touareg. I discovered a serious oil leak shortly after taking possession. I reported this to the car dealer, they informed they would contact their chosen warrant provider – Warrantywise - Platinum cover, I was told this would cover almost all problems . I could not find a garage locally who would undertake work on behalf of Warrantywise, Warrantywise found a garage 35 miles from me to inspect the car’s oil leak. After complaining about the distance Warrantywise found a garage close to me, they identified the oil leak problem (incorrectly) and sent a report off to Warrantywise. After a few days I had a reply from Warrantywise , they declined to cover the cost of repairing the oil leak as they put it down to “fair wear and tear”. The only activity this company does with any conviction is to keep contact the customer to extend the warranty. Not fit for purpose. Reviewed on: 29th May 2025

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